Themes | Interdependence | Newly created professional activities | Flexibility | Collective ownership of objectives | Reflection on the process |
---|---|---|---|---|---|
Collaboration | • Team support. • Mutual commitment • The perception of effective collaboration. | • Informal working groups. • Foster networking and teamwork abilities. | • Establish roles and responsibilities. | • Mutually agreed (HP and Police) common protocols. • Common goals for the group. | • Analysis of cases and protocols. • Reflection on the functioning of teams. |
Skills | • Recognition of the other professional’s roles and responsibilities. • Competence of SANEs. • Problem solving strategies | ||||
Communication | • Protocols of action. • Information sharing. • Clear procedures for team communication. | • Building mutual knowledge of professional roles. | • Clear disclosure of team’s decisions • Disclosure of information • Regular meetings of the coordination team. | ||
Leadership | • Well-trained group leader. • Team leader as the facilitator. • Clear hierarchy | • Coordination in the SARTs. | • Clear definition of roles by the coordinator. | • Neutral team leader. • Leadership can guide collaboration and assist in communication and conflict resolution. | • Motivation of the leader • Facilitating team leader. |
Organizational | • SANE Implementation. • Training of SANE Nurses. • SANE Teams. | • Organizational relationships. • Coordination of care services by SARTs. | • Organizational support. • Frequent reassessment of team functioning. • Developing infrastructures. | ||
Relationship | • Respect and trust. • Personal knowledge of the team. • Socialization. | • Training by SANE. • Forming multidisciplinary informal working groups. | • Interprofessional models with well established activities and responsibilities (e.g. SART). | • Multidisciplinary training. • Promotion of relationships with all stakeholders. • Building trust. |